SUPPORT
YLEM's Intelligent IT ethos is also found in our support. We aim to excel at customer service and support through:
- Recruiting support consultants with very specific industry knowledge in your business.
- YLEM own the software, it has been developed us in the UK for over 30 years
so we can react quickly and effectively to client requests.
- In 2008 we closed more then 50% of support calls in under half an hour
- We use Mobius to manage our own company, our client relationships and our support.
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