STAFF SAVINGS By deploying a more efficient and centralised IT infrastructure, Ylem reduces the IT management overhead requiring a lower ratio of staff to manage, secure, and service the environment.  This frees up your staff to do the important work they need to be doing - running your business.  Ylem's solutions offer staff savings in a number of ways: Automation - Standard IT housekeeping tasks such as system back-ups are performed automatically, without the need for IT staff intervention. Use of Thin Clients - By centralising your IT infrastructure, software is deployed to a few servers instead of numerous desktops reducing the amount of time IT staff spend deploying software and patches, and resolving desktop hardware issues. Remote Support - Based on the most current technology, Ylem is able to provide its own diagnostic support using a secure, desktop sharing capability without having to visit individual PCs or even your premesis.  Unlike standard desktop sharing technologies, Ylem's staff will be able to see only the applications they need to, keeping your business data secure. IT Staff Requirements With Ylem's IT infrastructure in place, the total number of dedicated IT staff you will need to maintain your system will be mimimal; in fact it is possible for Ylem to maintain a system of 100 users with no dedicated IT staff on your premises at all.  The following table gives a guideline for the number of dedicated IT staff you would save along with the salary savings, based on a support staff income of £20,000 pa.   Number of Users     Number of IT Staff Saved     Typical Salary Savings                20                        1             £20,000 pa              50                        2             £40,000 pa             100                        3             £60,000 pa