|
Launch of The Knowledge - Summer 06 |
 Ylem are proud to announce the launch of an incredible new addition to their product range. The knowledge is the latest brain child of our technical director Bill Wilson. A system designed from the ground up to be tailored for any application, process or need. It can be used for problems as diverse as sales management, HR, Training records, PAT Testing or even policing and detection.
Talking at the internal product launch meeting in September Bill said: " I recognised the shortcomings in most CRM systems including our own. When people move jobs;When companies change names or addresses;When companies / people have multiple addresses, phone numbers, email addresses etc. etc. Most systems just do not cope "
Bill went on to say "we set out create a system with very simple rules, but no limitations, about data items and how they interact with each other. Then we would be able to easily develop and grow very complex systems for a multitude of purposes" The possible applications and flexibility of such a system are staggering. Where analysis and management of complex data sets that involve people, places, items and organisations is needed the Knowledge provides the solution.
Items can be as diverse as being actual physical items, concepts, hobbies or activities, training programs, contracts etc. In fact Items can be anything imaginable. Acting on informationThe Knowledge is more than just having the power to manage complex data sets. It is about being able to schedule activities and actions and act upon the data.
The knowledge includes a range of functionality to make the actual processes people use around that data as easy as possible. For example Action Lists, simple Document management, Calendar, Scheduling and email functionality. Bill concluded "This is what INTELLIGENT IT is all about. We don't develop a system for aspecific requirement or problem then shoehorn that solution into the next slightly different problem that comes along. We develop our products from the ground up to be flexible, understanding that even businesses within the same industry have their own idiosyncrasies and needs.
This ground up approach is what makes YLEM unique."
For more information about The Knowledge call Bill Wilson or view the online demo at http://www.ylem.com/the-knowledge.html 01398 322 000
|
